Recently I came across a situation where an Agent assigned to a response group had their SIP address changed by an administrator. Suddenly calls to this RGS were misbehaving, also their were 2 errors on the Lync FE server Event ID 31137 and 31138
This blog is a collection of my experiences and findings in the Lync world. It is intended to document my experiences, and at times frustrations, with Microsoft's Lync and surrounding technologies. And more importantly...offers a central database for quick reference. This blog is separate from LyncSorted and thus runs its own subscriber feeds.